[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.zustan.cz\/co-se-zpozdenym-letem\/#Article","mainEntityOfPage":"https:\/\/www.zustan.cz\/co-se-zpozdenym-letem\/","headline":"Co se zpo\u017ed\u011bn\u00fdm letem?","name":"Co se zpo\u017ed\u011bn\u00fdm letem?","description":"Kdy\u017e se \u010dlov\u011bk rozhodne cestovat letadlem, p\u0159edstavuje si, \u017ee bude d\u00edky vlastnostem tohoto dopravn\u00edho prost\u0159edku v c\u00edli rychle, pohodln\u011b a bezpe\u010dn\u011b. A zat\u00edmco ty posledn\u00ed dv\u011b vlastnosti letu \u2013 tedy pohodl\u00ed a bezpe\u010dnost \u2013 spln\u011bny s nejv\u011bt\u0161\u00ed pravd\u011bpodobnost\u00ed budou, alespo\u0148... <a class=\"more-link\" href=\"https:\/\/www.zustan.cz\/co-se-zpozdenym-letem\/\"> Continue Reading &rarr;<\/a>","datePublished":"2019-09-13","dateModified":"2023-04-28","author":{"@type":"Person","@id":"https:\/\/www.zustan.cz\/author\/#Person","name":"","url":"https:\/\/www.zustan.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/0dc285cbe86eecc8073f119fcb2e2c7032b51533f5bb47611c7d4a598558b8b7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0dc285cbe86eecc8073f119fcb2e2c7032b51533f5bb47611c7d4a598558b8b7?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"zustan.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.zustan.cz\/wp-content\/uploads\/img_a344895_w1722_t1558685284.jpg","url":"https:\/\/www.zustan.cz\/wp-content\/uploads\/img_a344895_w1722_t1558685284.jpg","height":0,"width":0},"url":"https:\/\/www.zustan.cz\/co-se-zpozdenym-letem\/","about":["Podnik\u00e1n\u00ed"],"wordCount":527,"articleBody":"  Kdy\u017e se \u010dlov\u011bk rozhodne cestovat letadlem, p\u0159edstavuje si, \u017ee bude d\u00edky vlastnostem tohoto dopravn\u00edho prost\u0159edku v c\u00edli rychle, pohodln\u011b a bezpe\u010dn\u011b. A zat\u00edmco ty posledn\u00ed dv\u011b vlastnosti letu \u2013 tedy pohodl\u00ed a bezpe\u010dnost \u2013 spln\u011bny s nejv\u011bt\u0161\u00ed pravd\u011bpodobnost\u00ed budou, alespo\u0148 tedy v r\u00e1mci mo\u017enost\u00ed, je\u017e se nab\u00edzej\u00ed, s tou rychlost\u00ed u\u017e tomu tak b\u00fdt nemus\u00ed. Letadlo je sice stroj, kter\u00fd se um\u00ed pohybovat rychle, ale obsluhuj\u00ed ho lid\u00e9 a ti zase a\u017e tak dokonal\u00ed nejsou. A v d\u016fsledku toho pak nejednou dojde ke zpo\u017ed\u011bn\u00ed. N\u011bkdy je takov\u00e9 zpo\u017ed\u011bn\u00ed relativn\u011b kr\u00e1tk\u00e9, nikoho p\u0159\u00edli\u0161 nevzru\u0161uj\u00edc\u00ed, ov\u0161em i prav\u00fd opak m\u016f\u017ee b\u00fdt a nejednou i je pravdou. A to je pak nep\u0159\u00edjemn\u00e9. Nejen proto, \u017ee se \u010dlov\u011bk dostav\u00ed pozd\u011b do c\u00edle, ale t\u0159eba i proto, \u017ee m\u016f\u017ee zme\u0161kat odvoz, navazuj\u00edc\u00ed let, m\u016f\u017ee se ocitnout v situaci, kdy ho \u010dek\u00e1 mnohahodinov\u00e9 \u010dek\u00e1n\u00ed a n\u011bkdy i nocov\u00e1n\u00ed v ciz\u00edm m\u011bst\u011b a na ciz\u00edm leti\u0161ti, a kdo v\u00ed, jak\u00e9 je\u0161t\u011b mohou n\u00e1sledovat komplikace. Bylo by skv\u011bl\u00e9, kdyby t\u0159eba \u010dlov\u011bk vyplnil v p\u0159\u00edpad\u011b zpo\u017ed\u011bn\u00ed letu formul\u00e1\u0159 a hned se mu dostalo v\u0161eho, na co m\u00e1 n\u00e1rok. Hned by dostal adekv\u00e1tn\u00ed ob\u010derstven\u00ed, hned a bez \u0159e\u010d\u00ed by ho v p\u0159\u00edpad\u011b pobytu na ciz\u00edm m\u00edst\u011b p\u0159es noc ubytovali, odvezli do hotelu a r\u00e1no zase zp\u011bt na leti\u0161t\u011b, hned by mu poskytli bezplatnou mo\u017enost telefon\u00e1tu \u010di e-mailov\u00e9 komunikace, pak ho dopravili do c\u00edle (nebo v p\u0159\u00edpad\u011b z\u00e1jmu a spln\u011bn\u00ed podm\u00ednek zp\u011bt do v\u00fdchoz\u00ed destinace) nejbli\u017e\u0161\u00edm mo\u017en\u00fdm letem a je\u0161t\u011b mu vyplatili adekv\u00e1tn\u00ed finan\u010dn\u00ed kompenzaci. Jen\u017ee bohu\u017eel se tak v nejednom p\u0159\u00edpad\u011b ned\u011bje. A \u010dlov\u011bk aby se pak bu\u010f sm\u00ed\u0159il s t\u00edm, \u017ee ho aerolinie vzaly na h\u016fl, nebo se o sv\u00e1 pr\u00e1va zasadil. Samoz\u0159ejm\u011b v p\u0159\u00edpad\u011b, \u017ee mu vznik\u00e1 n\u00e1rok na to \u010di ono, jak je to upraveno v p\u0159epravn\u00edch podm\u00ednk\u00e1ch a t\u0159eba i v EU regulaci 261\/2004 nebo z\u00e1konech jin\u00fdch zem\u00ed, v nich\u017e ty kter\u00e9 aerolinie p\u016fsob\u00ed. Proto\u017ee \u010dlov\u011bk sice na leccos n\u00e1rok m\u00e1, jen\u017ee leteck\u00fdm spole\u010dnostem se do utr\u00e1cen\u00ed moc nechce a nejednou se tak sna\u017e\u00ed vykrucovat nebo v\u0161e p\u0159ej\u00edt ml\u010den\u00edm. A proto by se \u010dlov\u011bk m\u011bl p\u00eddit po tom, co mu n\u00e1le\u017e\u00ed, aby se neo\u0161idil. A pokud neusp\u011bje, m\u011bl by vsadit na pr\u00e1vn\u00edky, kte\u0159\u00ed se t\u00edmto oborem zab\u00fdvaj\u00ed, kte\u0159\u00ed se vyznaj\u00ed a dokonce si vezmou provizi za sv\u00e9 slu\u017eby teprve tehdy, kdy\u017e takov\u00e9mu pasa\u017e\u00e9rovi jeho od\u0161kodn\u00e9 vymohou. Proto\u017ee zpo\u017ed\u011bn\u00ed je nep\u0159\u00edjemn\u00e9, ale p\u0159ipraven\u00ed se o \u201abolestn\u00e9\u2018 za n\u011bj je vysloven\u011b zbyte\u010dn\u00e9 a hloup\u00e9.                                                                                                                                                                                                                                                                                                                                                                                         4.7\/5 - (3 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Co se zpo\u017ed\u011bn\u00fdm letem?","item":"https:\/\/www.zustan.cz\/co-se-zpozdenym-letem\/#breadcrumbitem"}]}]